Privacy Policy

Last updated: April 13, 2026

1. Introduction

Kartzy Studio Inc ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit kartzystudio.com or place an order with us.

2. Information We Collect

Information you provide:

  • Name, email, and message content when you submit the contact form
  • Name, email, shipping address, and payment details when placing an order (processed by Shopify)
  • Email address when you sign up for notifications or announcements
  • File uploads for custom orders (3D files, reference images)

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent, and click behavior (via Google Analytics)
  • Conversion data (via Google Ads)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Process and fulfill your orders
  • Respond to inquiries and provide customer support
  • Send order confirmations, shipping updates, and notification emails
  • Improve our website and services
  • Measure advertising effectiveness
  • Comply with legal obligations

4. Third-Party Services

We share data with trusted third parties that help us run our business:

  • Shopify — e-commerce platform and payment processing
  • Resend — transactional email delivery
  • Google Analytics & Google Ads — traffic analysis and advertising
  • Judge.me — customer reviews
  • Shipping carriers — package delivery
  • Vercel — website hosting

Each third party has its own privacy policy governing their use of your data.

5. Cookies

We use cookies for essential site functionality (such as remembering your cart), analytics, and advertising. You can control cookies through your browser settings, but disabling them may affect site functionality.

6. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically kept for 7 years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at contact@kartzystudio.com.

8. Security

We use industry-standard security measures to protect your information. Payments are processed by Shopify using PCI-compliant infrastructure. However, no online transmission is 100% secure.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes.

11. Contact Us

Kartzy Studio Inc
424 E Atlantic Ave, Delray Beach, FL 33483
Email: contact@kartzystudio.com
Phone: (728) 229-1404